Anyone else noticing why ITV Viewer Services isn't responding to me?

[NicolasPLanning]

What I'm noticing is that when I email ITV Viewer Services, it's just "Thank you for taking the time to contact ITV Viewer Services" or "Thank you for contacting ITV" and they just don't respond after that! Am I possibly the only one? This happens when I email them about why ITVBe are decreasing the amount of on screen branding and why I miss many of it's acquisitions. Anybody else noticing this?

[AlfieMulcahy]

What I'm noticing is that when I email ITV Viewer Services, it's just "Thank you for taking the time to contact ITV Viewer Services" or "Thank you for contacting ITV" and they just don't respond after that! Am I possibly the only one? This happens when I email them about why ITVBe are decreasing the amount of on screen branding and why I miss many of it's acquisitions. Anybody else noticing this?

Maybe because they have more pressing issues to solve.

[London Lite]

Viewer services deal with programme issues, not presentation.

[Brekkie]

If only they could reply with what they really wanted to say.

[sdaonline]

In my experience in contacting channels (mainly for technical picture quality reasons) it is only the BBC that actually replied and investigated.

[Neil Jones]

What I'm noticing is that when I email ITV Viewer Services, it's just "Thank you for taking the time to contact ITV Viewer Services" or "Thank you for contacting ITV" and they just don't respond after that! Am I possibly the only one? This happens when I email them about why ITVBe are decreasing the amount of on screen branding and why I miss many of it's acquisitions. Anybody else noticing this?

Well maybe you should make use of the on-demand offerings instead of waiting for the linear output. Then you wouldn't miss anything and you can see it when you want! hock: Perish the thought

Also note all correspondence doesn't necessarily warrant a reply. Maybe there is no answer. Maybe its deliberate. Maybe they have nobody to reply because the core offerings will be the main channel and possibly ITV2 as well, so feedback from those viewers takes priority over Be due to people actually watching ITV and ITV2.

[dbl]

What I'm noticing is that when I email ITV Viewer Services, it's just "Thank you for taking the time to contact ITV Viewer Services" or "Thank you for contacting ITV" and they just don't respond after that! Am I possibly the only one? This happens when I email them about why ITVBe are decreasing the amount of on screen branding and why I miss many of it's acquisitions. Anybody else noticing this?

Again, as stated so many times, ITVBe's OSP is not a pressing matter. Viewer Services will skim through the emails and pass onto the relevant departments, if your email comes across bizarre, they'll ignore it/bin it.

[Larry the Loafer]

I know most of us here have a larger than average interest in television branding, but Nicolas, for the love of god man, give it a rest with this ITVBe s**t.

[Rob]

I'm inclined to agree with [mention]Larry the Loafer[/mention] - but in a much more polite way.

As this thread appears to be going nowhere, I'm closing it.